top of page

Privacy Policy

At Aurienne, we hold the sanctity of your privacy in the highest regard. Inspired by the refined grace of the European Riviera, our commitment to quiet luxury extends to the stewardship of your personal information. We are dedicated to protecting your data with transparency and care, ensuring all processing is conducted in strict accordance with UK GDPR standards.

Data We Collect

Aurienne collects essential information including your name, email address, shipping address, and payment information. This data is gathered solely to process and fulfill your orders with the care and precision required for a premium shopping experience.

How We Use Your Data

The personal information we collect is used primarily to process and fulfill your orders with the care and attention Aurienne is known for. We use your data to communicate updates regarding your purchases, provide dedicated customer support, and continuously refine our digital boutique to enhance your shopping experience. By understanding how you interact with our site, we ensure that our services remain as refined and professional as our collections.

Payments & Third-Party Processors

Aurienne uses Stripe for secure payment processing. All payment details are handled directly by Stripe using industry-standard security measures to ensure your financial information remains protected at all times.

Data Sharing

At Aurienne, we respect your privacy. We do not sell or share customer data with third parties for marketing purposes. Data is only shared where strictly necessary to provide our services, such as facilitating secure payments and arranging for the delivery of your orders.

Your Rights

Under the UK GDPR, you have significant rights regarding your personal information. You can request deletion of your data at any time by contacting us at support@aurienne.com.

Right of Access

You have the right to request a copy of the personal data Aurienne holds about you, ensuring transparency in how your information is handled.

Right to Rectification

If any of your information is inaccurate or incomplete, you are entitled to have it corrected or updated without undue delay.

Right to Erasure

Also known as the right to be forgotten, this allows you to request the deletion of your personal data where there is no compelling reason for its continued processing.

Privacy Policy

Aurienne respects customer privacy and is committed to protecting personal data in line with UK GDPR. We believe in transparency and want our valued clientele to feel secure while shopping with us.

Data We Collect

Aurienne collects customer name, email address, shipping address, and payment information solely to process and fulfill orders. This ensures a seamless and professional service from selection to delivery.

How We Use Your Data

This information is used to process orders, communicate about purchases, provide customer support, and improve the site experience. We strive to provide a refined service tailored to your needs.

Payments & Third-Party Processors

Aurienne uses Stripe for secure payment processing. All sensitive payment details are handled directly by Stripe using industry-standard security measures to ensure your financial data remains private and protected.

Data Sharing

Aurienne does not sell or share customer data with third parties for marketing purposes. We only share data where strictly necessary to provide our services, such as facilitating secure payment processing and coordinating deliveries.

Cookies

Aurienne uses cookies for essential site functionality and analytics. These tools help us understand how you interact with our boutique. You can manage your cookie preferences at any time through your browser settings.

Your Rights

Under key UK GDPR rights, you have the right to access, correct, or request the deletion of your personal data. We are committed to upholding these rights to ensure you remain in control of your information.

Data Deletion Requests

If you wish to have your data removed from our systems, you can request deletion by contacting us at support@aurienne.com. Our team will handle your request with care and promptness.

Contact

For any privacy-related questions or further information regarding our data practices, please reach out to support@aurienne.com.

Updates to This Policy

Aurienne may update this Privacy Policy from time to time. We will post the latest version on our site to keep you informed of any changes to our privacy practices.

bottom of page